Patients |Understanding Your Choices

The Many Benefits of health information exchange (HIE)

To deliver the best care, medical professionals need complete, accurate and up-to-date information on their patient’s current health and past treatments. Before HIE, this information was shared by telephone, fax, mail or required patients to hand-carry results to appointments.

Faster, More Accurate Information = Improved Care

Eliminating the challenges of paper-based records means quicker diagnosis and treatment, in a medical emergency or routine office visit. In addition to reducing delays, health information exchange (HIE) helps eliminate mistakes and duplicate tests, decreasing patients’ out-of-pocket expenses for unnecessary medications, radiology tests, lab tests and hospitalizations.

Your personal health information is protected by physician-patient confidentiality, federal and state privacy regulations and the most advanced technical safeguards available. Electronic records offer the added security of electronic tracking systems, which provide a history of when records have been accessed and who has accessed them.

What do I do if I choose to not participate in QHN?
You have the right to prevent your medical provider(s) from viewing the health information in your longitudinal health record, the data repository of health information over-time, called the Patient Summary in the QHN System. This right is referred to as “Opt- Out.”

If you choose to opt-out, your medical provider(s) will NOT be able to access the information in the data repository, even in the case of an emergency, which could save your life in some situations. Your medical provider(s) will continue to use the electronically exchanged health information to receive medical information including laboratory and other diagnostic testing results, in their practice electronic health record.

We strongly encourage you to talk to your healthcare provider and discuss your concerns regarding the electronic exchange of health information before you make a decision to opt-out.

To opt-out, complete the opt-out form available from your medical provider or by downloading and printing the Opt-Out Form.Take the completed form to your medical provider and they will follow the steps required to implement your request.

Can I choose to opt back in the QHN system?
Yes. You can simply complete the Opt-In Form and return it to your medical provider.

Can I chose to exclude certain test results or pay out of pocket for a procedure so my insurance company won’t know about it?
QHN cannot exclude specific information from the exchange.

Can I access my own personal health information through QHN?
Unfortunately not at this time, QHN will likely support patient access to their records through personal health record (PHR) technology or physician-to-patient communications, in the near future. Please contact your medical provider as it is likely they have a Patient Portal that will allow you to access your health records, testing results and secure messaging in their electronic health record (EHR) system. Currently QHN only gives authorized medical providers secure access to patient information.
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